216wowph Casino Privacy Policy

§ 01 Introduction

This Privacy Policy ("Policy") describes how 216wowph Casino ("216wowph", "we", "us", or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", or "Data Subject") who access or use the 216wowph platform at https://216wowph.club, including all associated services, games, promotions, and features (collectively, the "Platform").

This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission ("NPC"). It should be read together with our Terms & Conditions, which govern your use of the 216wowph platform.

By registering a 216wowph account, accessing the Platform, or using any 216wowph service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the 216wowph platform.

§ 02 Data Controller

216wowph Casino is the personal information controller ("PIC") responsible for the personal data collected through the Platform. As PIC, 216wowph determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with the DPA and all applicable Philippine data privacy regulations.

216wowph has designated a Data Protection Officer ("DPO") who is responsible for overseeing data protection strategy and implementation, and for ensuring compliance with applicable data privacy laws. You may contact the DPO using the contact details provided in Section 14 of this Policy.

§ 03 Personal Data We Collect

216wowph collects the following categories of personal data in connection with your use of the Platform:

Identity & Contact Data:

• Full legal name as it appears on your government-issued Philippine ID;
• Date of birth (for age verification — 216wowph is strictly 21+ only);
• Valid email address;
• Philippine mobile number;
• Residential address in the Philippines;
• Government-issued ID details (e.g., PhilSys ID, passport, driver's license, SSS/GSIS ID) where required for identity verification.

Financial Data:

• GCash or PayMaya account details used for deposits and withdrawals;
• Philippine bank account details (BPI, BDO, Metrobank, UnionBank, etc.) where used for transactions;
• Transaction history, deposit and withdrawal records, and account balance information.

Technical & Usage Data:

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Pages visited, games played, session duration, and click-stream data;
• Login timestamps and 216wowph Login activity logs.

Communications Data:

• Records of your communications with 216wowph customer support;
• Feedback, survey responses, and promotional opt-in preferences.

§ 04 How We Collect Your Data

216wowph collects your personal data through the following means:

• Direct collection: Information you provide when registering your 216wowph account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically through cookies, web beacons, and similar tracking technologies when you access the Platform (see Section 9);
• Third-party sources: Identity verification data from PAGCOR-approved KYC service providers; payment data from GCash, PayMaya, and Philippine banking partners; fraud prevention data from authorized third-party screening services.

§ 05 How We Use Your Personal Data

216wowph uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your 216wowph account and 216wowph Login credentials;
• Identity & age verification: To verify that you are at least 21 years of age and to comply with PAGCOR Know Your Customer (KYC) requirements;
• Transaction processing: To process deposits, withdrawals, and other financial transactions in Philippine Peso through your chosen payment method;
• Platform operation: To provide, maintain, and improve the 216wowph gaming platform, including game delivery, customer support, and technical troubleshooting;
• Legal compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, PAGCOR reporting requirements, and NPC data privacy obligations;
• Responsible gaming: To monitor gaming activity and enforce responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion;
• Fraud prevention & security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats;
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent to receive such communications. You may opt out at any time.

§ 06 Legal Basis for Processing

216wowph processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications;
• Contractual necessity: Where processing is necessary for the performance of the contract between you and 216wowph (i.e., the Terms & Conditions governing your use of the Platform);
• Legal obligation: Where processing is required to comply with a legal obligation applicable to 216wowph, including PAGCOR regulations, AML laws, and NPC requirements;
• Legitimate interests: Where processing is necessary for the legitimate interests of 216wowph, such as fraud prevention, platform security, and service improvement, provided such interests are not overridden by your rights and freedoms.

§ 07 Data Sharing & Disclosure

216wowph may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, and Philippine banking partners, for the purpose of processing your deposits and withdrawals;
• Identity verification providers: PAGCOR-approved KYC and age verification service providers, to confirm your identity and eligibility to use the 216wowph platform;
• Fraud prevention services: Authorized third-party screening services used to detect and prevent fraudulent activity, money laundering, and other illegal conduct;
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where disclosure is required by law or regulation;
• IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers who process data on our behalf under strict data processing agreements;
• Professional advisers: Legal counsel, auditors, and compliance consultants, where necessary for the operation of 216wowph's business.

All third parties with whom 216wowph shares personal data are required to handle such data in accordance with the Data Privacy Act of 2012 and to implement appropriate technical and organizational security measures. 216wowph remains accountable for the personal data it shares with authorized third-party processors.

§ 08 Data Retention

216wowph retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active 216wowph account, and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC record-keeping requirements;
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction, in accordance with Philippine AML regulations;
• Customer support communications: Retained for up to three (3) years from the date of the last interaction;
• Technical and usage data: Retained for up to twelve (12) months from the date of collection, unless a longer retention period is required for security or legal purposes;
• Marketing consent records: Retained for the duration of your consent, and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, 216wowph will securely delete or anonymize your personal data in accordance with NPC-approved data disposal procedures. Where anonymization is not technically feasible, data will be securely destroyed.

§ 09 Cookies & Tracking Technologies

The 216wowph platform uses cookies and similar tracking technologies to enhance your user experience, maintain your session, and collect technical usage data. A cookie is a small text file placed on your device when you visit the Platform. 216wowph uses the following categories of cookies:

• Strictly necessary cookies: Essential for the operation of the Platform, including maintaining your 216wowph Login session and enabling core gaming functionality. These cookies cannot be disabled;
• Performance and analytics cookies: Used to collect anonymized data about how players use the Platform, helping 216wowph identify areas for improvement. These cookies do not identify you personally;
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience;
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats on the Platform.

You may control cookie settings through your browser preferences. Please note that disabling strictly necessary cookies may impair the functionality of the 216wowph platform, including your ability to log in and play games. 216wowph does not use cookies to serve third-party advertising.

§ 10 Data Security

216wowph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 216wowph platform;
• One-way cryptographic hashing of all 216wowph Login passwords — 216wowph staff cannot view your password in plain text;
• Two-factor authentication (2FA) via SMS for account access;
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing of the Platform;
• Secure, encrypted data storage on PAGCOR-compliant infrastructure;
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 216wowph will notify the National Privacy Commission and affected Data Subjects within the timeframes prescribed by the DPA and NPC regulations.

§ 11 Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 216wowph:

• Right to be informed: The right to be informed of how your personal data is being collected and processed — which is the purpose of this Privacy Policy;
• Right of access: The right to request a copy of the personal data 216wowph holds about you, along with information about how it is being processed;
• Right to rectification: The right to request correction of any inaccurate, incomplete, or outdated personal data in your 216wowph account;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 216wowph's legal retention obligations;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to restrict processing: The right to request that 216wowph restricts the processing of your personal data in certain circumstances;
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact 216wowph's Data Protection Officer using the contact details in Section 14. 216wowph will respond to all verified data subject requests within fifteen (15) business days, in accordance with NPC guidelines. We may require you to verify your identity before processing your request.

If you believe that 216wowph has not adequately addressed your data privacy concerns, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at www.privacy.gov.ph.

§ 12 Children's Privacy & Age Restriction

In accordance with PAGCOR regulations and Philippine law, 216wowph strictly prohibits access to the Platform by persons under the age of 21. 216wowph employs robust age verification procedures during the account registration process to prevent underage access.

If 216wowph becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will immediately suspend the relevant account, delete the personal data in question, and take all appropriate steps in accordance with applicable law. If you believe that a minor has registered a 216wowph account, please contact our support team immediately.

§ 13 Changes to This Privacy Policy

216wowph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. The date of the most recent revision will always be indicated at the top of this page.

When material changes are made to this Policy, 216wowph will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. We encourage you to review this Privacy Policy periodically to stay informed about how 216wowph protects your personal data.

Your continued use of the 216wowph platform following the posting of a revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, you must cease using the Platform and may request account closure by contacting 216wowph support.

§ 14 Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 216wowph, please contact our Data Protection Officer:

For responsible gaming concerns, self-exclusion requests, or information about problem gambling resources available to Filipino players, please visit our Responsible Gaming page.